Vessel
PRE-REGISTRATION
With IFTSAI, you can digitally pre-register vessel visits, allowing containers to be booked on a specific vessel
LOADING & DISCHARGING LISTS
Agencies and shipping lines can send their loading and unloading lists via EDI (COPRAR). After loading/unloading, feedback on these movements can be sent (COARRI). This feedback can be sent either after closing a visit (Event Triggered) or periodically (Time Triggered).
VESSEL OVERVIEW
Through ePortal, you can request an overview of all vessels calling at our terminals.
Contact
eSupport team
PSAA-eSupport@globalpsa.com
FAQ
How can I check the expected arrival or departure time of a vessel?
Please refer to the ePortal General Manual - page 11.
Data Exchange
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Barge
SCHEDULED REQUESTS & BARGE VISITS
For container handling on inland waterways in the Port of Antwerp, barge operators are required to create scheduled requests in BTS (Barge Traffic System), an application of Port of Antwerp-Bruges. BTS then connects this information to the Terminal Operating System, which generates barge visits.
LOADING & DISCHARGING LISTS
Subsequently, barge operators can send loading and unloading lists electronically (COPINO) or interactively (via ePortal). After submitting the loading/unloading list, an error report can be provided. Once the barge operation is completed, the relevant reports are sent (CODECO).
BARGE STATUS
Through ePortal, barge operators can request an overview of their own barges calling at our various terminals and check the status of pre-registrations.
Contact
Data Exchange
Data Exchange & Barge Planning (general)
Barge Planning
Loading & Discharging lists
FAQ
Can I enter a discharge or loading list via ePortal?
Please refer to the ePortal Barge manual – page 2.
How can I check if a barge visit is registered at the terminal?
Please refer to the ePortal Barge manual – page 2.
How can I check the discharge or loading status of an expected barge movement?
Please refer to the ePortal Barge manual – page 6.
Data Exchange
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Rail
LOADING & DISCHARGING LISTS
Rail operators can send loading and unloading lists electronically (COPINO) or interactively (via ePortal). After submitting the loading/unloading list, an error report can be provided. Once the train operation is completed, the relevant reports are sent (CODECO).
TRAIN STATUS
Via ePortal, rail operators can access an overview of their trains calling at our various terminals, along with the status of their pre-registrations.
Contact
eSupport team
PSAA-eSupport@globalpsa.com
FAQ
How can I enter a discharge or loading list via ePortal (rail)?
Please refer to the ePortal Rail manual – page 2.
How can I check if a rail visit is registered at the terminal?
Please refer to the ePortal Rail manual – page 2.
How can I check the discharge or loading status of an expected rail movement?
Please refer to the ePortal Rail manual – page 4.
Data Exchange
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Truck
BOOKING APPOINTMENTS & CHECKING ORDERS
With TAMS (Truck Appointment Management System), you can book an appointment with a terminal and check the status of your order through the pre-registration process. (Order recognized, Commercial release CPu present, Container blocked for scanning, Container at terminal).
If your appointment is linked to a time slot, you will receive a TAR (Truck Appointment Reference). By using TAMS, we ensure a better distribution of visits and shorter waiting times at the gates.
For properly registered truck visits, processing times are reduced. Validating the registration details in the pre-check and only sending trucks with an 'OK' TAR status to the terminal helps avoid incorrect cargo.
MONITOR TRUCK VISITS
Through TAMS, you can monitor the progress of truck visits in the web application. Details of each visit remain available for retrieval. Interchanges (EIR) can be automatically sent or requested.
CREATE AN APPOINTMENT
You can create an appointment via ePortal, OptiTruck, or via an electronic message.
OptiTruck
Simplify your terminal visit with the OptiTruck app:
Complete your administrative check-in* or six-monthly safety test*, check your TAR, receive parking instructions, easily navigate the terminal, and get access to real-time updates.
* Currently only available at Europa Terminal Q869 and Noordzee Terminal Q913
Contact
TASC team (Truck Administrative Service Center)
FAQ
How do I create a visit and receive a TAR code?
Please refer to the ePortal TAMS manual – page 4.
How do I create a pre-registration?
Please refer to the ePortal TAMS manual – page 2.
How do I retrieve my interchange?
Please refer to the ePortal TAMS manual – page 8.
As a driver, how can I check if my containers are ready for delivery or pickup?
Please refer to the ePortal TAMS manual – page 3.
Can I receive a notification when the status of my TAR changes?
Please refer to the ePortal TAMS manual – page 12.
How can I create multiple truck visits and/or pre-registrations at once?
Please refer to the ePortal TAMS manual – page 10.
Data Exchange
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Orders
CREATING IMPORT & EXPORT ORDERS
Agencies can create import (COREOR) and export (COPARN) orders via EDI or ePortal (empty out booking, full in booking, empty in reference).
In response to the creation of an order via EDI, an APERAK message can be sent back for confirmation.
Contact
eSupport team
PSAA-eSupport@globalpsa.com
FAQ
How do I check, edit, or create a booking (empty out, full in for export)?
Please refer to the ePortal Orders manual – page 6.
How do I check, edit, or create an empty in order?
Please refer to the ePortal Orders manual – page 12.
How do I check, edit, or create an empty out order for depot?
Please refer to the ePortal Orders manual – page 16.
How do I check, edit, or create a release for a full import container?
Please refer to the ePortal Orders manual – page 19.
How do I check, edit, or create an empty in order?
Please refer to the ePortal Orders manual – page 12.
How can I create, edit, or check an order?
Please refer to the ePortal Orders manual – page 3.
How do I create an order for scanning?
Please refer to the ePortal Orders manual – page 22.
Can I create an order for a large number of containers at once?
Please refer to the ePortal Orders manual – page 25.
Data Exchange
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Documents
IMPORT DOCUMENTS
Import documents can be electronically sent to TUL (Transit Upload System) by the declarant. The carrier can then pick up these documents at the terminal.
EXPORT DOCUMENTS
Export documents are submitted through APCS (Antwerp Port Community System) and are linked to the containers via PSA.
REQUEST CONTAINER DETAILS
ePortal allows you to retrieve detailed information for individual containers. For example, to check the movement on terminal of a specific container.
Contact
Import & export documents
Container info
FAQ
How do I obtain an interchange?
Please refer to the ePortal Trace Container manual – page 3.
How can I request a detailed container history?
Please refer to the ePortal Trace Container manual – page 2.
How can I check a container movement?
Please refer to the ePortal Trace Container manual – page 2.
Other manuals ePortal
FAQ ePortal General
How do I create an ePortal account?
Please refer to the ePortal General manual – page 3.
How do I log in to ePortal?
Please refer to the ePortal General manual – page 5.
How can I update my personal information?
Please refer to the ePortal General manual – page 21.
How do I change my password?
Please refer to the ePortal General manual – page 23.
I forgot my password – what now?
Please refer to the ePortal General manual – page 4.
How can I check if a container is present at the terminal?
Please refer to the ePortal General manual – page 11.
When will I know if a container has been picked up?
Please refer to the ePortal General manual – page 12.
Which abbreviations are used for which location codes?
Please refer to the ePortal General manual – page 17.
Which damage codes are recognized?
Please refer to the ePortal General manual – page 18.
Which ISO codes are used?
Please refer to the ePortal General manual – page 19.
Is there an overview of the IMDG labels?
Please refer to the ePortal General manual – page 20.
FAQ ePortal Super User
How do I update my company’s address details?
Please refer to the ePortal Super User manual – page 2.
Can I add or remove other ePortal users within my company?
Please refer to the ePortal Super User manual – page 4.
How do I assign roles in ePortal?
Please refer to the ePortal Super User manual – page 5.
FAQ ePortal Reporting
Can I request a report at any time?
Please refer to the ePortal Reporting manual – page 2.
Can a report be provided in a different format?
Please refer to the ePortal Reporting manual – page 4.